Discover our handmade cushion in soft shades of pink and white, delicately checkered and made from Oeko-Tex linen. This cushion combines the beauty of an elegant pattern with the natural softness of Oeko-Tex certified linen, guaranteeing both comfort and respect for the environment. Its refined design adds a touch of subtle sophistication to your space, while offering a pleasant feeling to the touch. Ideal for bringing a touch of charm and freshness to your decoration, this cushion is the perfect choice for an interior that is both chic and eco-responsible.
"Élégance Poudrée" Cushion Cover
Cushion handmade in Belgium.
Material: Cotton
Available Sizes: 50x50cm, 60x60cm.
*Customizable sizes, possibility of request through the contact form (located in the menu bar of the website)
Exchange and Refund Policy
At Home Harmony & Co. , we pride ourselves on providing you with the highest quality handmade products. However, if for any reason you are not completely satisfied with your purchase, we offer the following exchange and refund options:
1. Eligibility for an Exchange or Refund:
- Requests for exchange or refund must be made within 14 calendar days from the date of receipt of the product.
- The cushion must be returned in its original condition, unused, unwashed, and with all original tags and packaging intact.
- Customized products (specific colors, sizes) are not eligible for exchange or refund, except in the case of a manufacturing defect.
2. Exchange Process:
- If you wish to exchange your cushion for another color or another model, please contact us by email at the following address " Homeharmonyandco@gmail.com " specifying your order number and the reason for the exchange.
- The cost of returning the original product is the responsibility of the customer. Once the product has been returned and inspected, we will proceed to ship the new desired cushion.
3. Refund Process:
- For a refund, please contact us at "Homeharmonyandco@gmail.com" specifying your order number and the reason for the request.
- Once the product is returned and inspected, we will process your refund within 7-10 business days via the original payment method.
- Initial shipping charges are non-refundable. Return shipping costs are the responsibility of the customer, unless there is a manufacturing defect.
4. Defective or Damaged Products:
- If you receive a defective or damaged product, please notify us within 7 days of receipt by providing photos of the defect or damage to the following email address "Homeharmonyandco@gmail.com".
- We will offer you either an exchange or a full refund, including return shipping costs.
5. Contact:
For any questions or to initiate an exchange or refund, please contact us at "Homeharmonyandco@gmail.com". I will be happy to assist you.
Thank you for trusting Home Harmony & Co. with your interior design needs. We are committed to making your experience as enjoyable as possible.
Shipping Policy
At Home Harmony & Co. , we are committed to offering you not only high-quality handmade products, but also an environmentally friendly delivery experience. That's why we use eco-friendly materials for the packaging of our cushions, combining protection and respect for the planet.
1. Delivery Times:
- Orders are generally prepared and shipped within 3 to 5 business days after receipt of payment, except for orders of custom-made cushions and "Out of Stock" cushions which are generally prepared and shipped within 10 business days after receipt of payment.
- Once your order has been shipped, delivery time varies depending on your location:
- National Standard Delivery : 5 to 7 business days depending on the item chosen
- National express delivery : 2 to 3 working days depending on the item chosen
- International delivery : 7 to 14 working days, depending on the country of destination and the item chosen
2. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing a tracking number, allowing you to follow the status of your delivery in real time.
3. Delivery Costs:
- Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. The total amount will be clearly indicated at the time of validation of your order.
- For domestic orders over €200, standard delivery is free .
- Express delivery options may be available for an additional charge.
4. Eco-Responsible Packaging:
- All our cushions are packaged in eco-friendly materials, such as recycled cardboard and biodegradable ribbons. This reduces our ecological footprint while ensuring that your product arrives in perfect condition.
- We also encourage our customers to recycle or reuse these materials after receipt.
5. Delivery Areas:
- We deliver our products throughout Belgium as well as internationally. However, some countries may be subject to delivery restrictions or additional customs fees, which will be charged to the customer.
6. Delivery Problems:
- If you have any problem with the delivery (delay, damaged package, etc.), please contact us at the following email address " Homeharmonyandco@gmail.com " as soon as possible. We will work with our delivery service to resolve the problem quickly.
7. Incorrect Shipping Address:
- Please check the shipping address carefully when ordering. We cannot be held responsible for delays or missed deliveries due to incorrect or incomplete address provided by the customer.
8. Delivery Returns:
- If a package is returned to us due to an incorrect address, non-claim or prolonged absence, we will contact you to arrange a new delivery. The reshipping costs will be borne by the customer.
We are committed to making your shopping experience as seamless as possible, while respecting our commitment to the environment. For any additional questions regarding our shipping policy, please feel free to contact us at the following email address "Homeharmonyandco@gmail.com".